Propel Subscriptions
Privacy Policy

Propel Subscriptions “the App” provides services to modify Shopify store product prices “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Shop APIs: general settings and information about your store

  • Theme APIs: view and modify your store’s theme files

  • Products APIs: retrieve product information

  • Selling Plan & Subscription APIs: create selling plans and subscriptions

  • Customers API: retrieve customer information for creating subscriptions

  • ScriptTag APIs: let’s us add functionality to your store without modifying your theme templates

The App collects and stores only the minimum amount of information necessary to provide App functionality. Customer information collected by the app is limited to:

  • first name

  • last name

  • address

  • email

We collect the following types of personal information from you once you have installed the App:

  • Information about you and others who may access the App on behalf of your store, such as your name, address, email address and phone number;

Additionally, server logs may collect the following types of personal information from you and/or your customers once you have installed the App:

  • IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

Finally, we do not share or sell your Personal Information except to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you install the App, we will maintain your Information for our records until 48 hours after you uninstall the App or until you ask us to delete this information - whichever is earlier.

Data Protection

Your Personal Information is encrypted at rest and in transit. Backups are taken regularly and encrypted as well.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@propelcommerce.io or by mail using the details provided below:

Propel Commerce / Alcaris Inc.
170-422 Richards Street
Vancouver, BC V6B-2Z4
Canada