— Propel Replays for Shopify

See what your customers actually do.
Fix the friction costing you sales.

Install free on ShopifyRead the docs →
FREE · UP TO 750 PAGEVIEWS/MO
4.9★
500+ Shopify App Store reviews
7,000+
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Propel Replays & Heatmaps
Session ID#: 2509005971
/products/linen-overshirt-oat (01:23)
NORTHWIND
ShopCollectionsJournalAbout
1
New · Linen collection
Linen Overshirt — Oat
$168.00 or 4 × $42.00
Size
XS
S
M
L
XL
Qty
−
1
+
Mid-weight washed linen cut for easy layering. Free shipping over $100 · 30-day returns.
00:41
01:24
1x2x4x8x
skip inactive
Shopper actions
April 23 2026
Added product to cart1 × Linen Overshirt — Oat2:40 PM
Returning shopper2:40 PM
Returning buyer2:40 PM
Viewed productLinen Overshirt2:40 PM
Hovered on size pickerSize M2:39 PM
Scrolled to reviews2:39 PM
Viewed collectionNew arrivals2:39 PM
AI Summary
Returning buyer browsed the Linen collection, hovered the size M chip, and added the Oat overshirt to cart on mobile. No friction before add-to-cart; session ended on cart page.
High intentRerun summary
Replay information
#2509005971
CreatedApr 23 2026, 2:39 pm
Duration01:24
Visitor
Visitor#364357825
Location🇨🇦 Coquitlam, BC
Device🍎📱Chrome
TrafficReferred · propel-appointments.her…
CartCA$168.00
Session tags
vip-customerhigh-intent
Trusted by 7,000+ Shopify stores
Hair Dance
Goodness Tea
Lazora
Get DAH Designs
Ciao by CC Bridal
Pop Snax
— Propel Replays

The whole picture of why shoppers don't buy.

Recordings, heatmaps, surveys, and proactive alerts in one place. Wire it up in 30 seconds — no code, no tags, no performance hit.

01 · Replays

Watch every session, not just the broken ones.

Full-fidelity recordings with rage-click and dead-click detection baked in. Filter by cart value, device, UTM, or any Shopify customer field — order count, total spent, customer tag, country, you name it.
NORTHWINDShop · Collections · Journal
Linen Overshirt
$168.00
XS
S
M
L
Add to cart
00:41
01:241x
02 · Insight alerts

Watch what matters first.

Propel proactively surfaces the day's biggest orders, biggest abandoned carts, and biggest abandoned checkouts. Watch the high-value sessions first instead of hand-triaging hundreds of recordings.
Insight alerts · today
★
Today's biggest order
CA$612 · 4 items · returning customer
⚠
Today's biggest abandoned cart
CA$487 · 3 items · left at cart page
↓
Today's biggest abandoned checkout
CA$394 · stalled at shipping step
03 · Product-page alerts

Catch ATC-rate drops before they cost you a week.

Replays watches add-to-cart rates on every product page and flags significant drops. A broken theme update, a bad image, friction visitors started hitting yesterday — you hear about it the day it starts, not the day you check.
ATC rate · Linen Overshirt
Last 9 days
−34%vs. 7-day baseline · started 5d ago
04 · AI summaries

Read a session instead of watching it.

Every replay you open gets a two-sentence narrative — what the visitor did, where they got stuck, whether they bought. Skim 200 sessions in the time it used to take to watch ten.
AI Summary
Returning buyer browsed the Linen collection, hovered the size M chip, and added the Oat overshirt to cart on mobile. Dropped at shipping step — saw $12 fee.
High intentShipping frictionMobile
05 · Heatmaps

See what gets clicked — and what gets ignored.

Click and area heatmaps on any page, segmented by device. Overlays on your real store, not a scraped copy. Scroll and movement views are coming.
NORTHWIND
Linen Overshirt
$168.00
XS
S
M
L
Add to cart
ClickArea
06 · Surveys

Ask the shoppers who almost bought.

Trigger targeted on-site surveys on specific pages, products, collections, or after a time-on-page threshold. Every answer lands next to the replay of the session that prompted it.
Quick question?×
What's stopping you from buying today?
Too expensiveJust browsingShippingNeed more info
— How it works

From install to insight in under a minute.

01

Install from the Shopify App Store

One click. No tags to paste, no dev time, no GDPR headache — Propel is built on the Shopify Web Pixels API.
02

Sessions start recording immediately

Full-fidelity replays stream in within minutes. AI summaries, heatmaps, and rage-click detection run automatically.
03

Fix the friction costing you sales

Each replay links straight to the affected product, cart, or checkout step. Hand-off to your team with one-click share links.
“We found a checkout bug costing us 11% of mobile revenue on day two of installing Propel. Paid for itself 400× over in the first week.”
Maya Chen
Head of Growth · Northwind Apparel
+11%
mobile revenue recovered
— Pricing

See what's costing you sales.

Start free. Upgrade to record more replays and find what's blocking sales as your traffic grows.

MonthlyAnnualSave 35%
Basic
For new & small stores
$6.44/ mo
billed annually
Includes
Up to 20,000 pageviews per month
Live & recorded replays
30 AI-powered replay summaries
Up to 25 heatmaps
Unlimited surveys
Exclude up to 10 IPs
Block countries
See visitor IPs
Advanced filters
30 days storage
Priority support
Select plan
Most popular
Plus
For growing stores
$9.69/ mo
billed annually
Everything in Basic, plus
Up to 30,000 pageviews per month
60 AI-powered replay summaries
Up to 100 heatmaps
Exclude up to 15 IPs
Select plan
Premium
For established stores
$25.93/ mo
billed annually
Everything in Plus, plus
Up to 80,000 pageviews per month
150 AI-powered replay summaries
Unlimited heatmaps
Exclude up to 20 IPs
Product page health reportNEW
Select plan
For high-traffic stores
Enterprise
For Shopify Plus & high-traffic stores
$32.44/ mo
billed annually
Everything in Premium, plus
Up to 100,000 pageviews per month
Exclude up to 100 IPs
Unlimited AI-powered replay summariesNEW
Higher simultaneous recording limit
Select plan
Every plan is billed through Shopify · 7-day free trial · cancel anytime
— The full Propel portfolio

Four more apps running in 10,000+ stores.

Propel Appointments
Bookings, calendars, and Zoom links for services, classes, and consultations.
Shopify appointment booking app
Propel Subscriptions
Recurring orders with Shopify-native checkout, dunning, and customer portal.
Shopify subscription app
Propel Upsells
Themed upsell popups that lift AOV without the ugly modals.
Shopify upsell app
Propel Warranty
Branded warranty registration and claim management for product-led brands.
Shopify warranty registration app

See what your customers actually do.

Install Propel Replays on your Shopify store in under a minute. Free up to 750 pageviews a month.

Install free on Shopify