— Propel Warranty for Shopify

Branded warranty that scales with your catalog.
Registrations, claims, and serial tracking — all in your store's look & feel.

FREE · 1 REGISTRATION FORM INCLUDED

Branded

forms & theme tokens

Serial-level

tracking & lookup

Claim portal

included

HELIO AUDIO

Warranty registration

We'll email you confirmation, activate your 3-year coverage, and route claims straight to a real technician.

3-year limited warranty

covers manufacturing defects

Free repairs

pre-paid return shipping worldwide

Serial-linked

no receipt required after registration

Product registration

Step 1 of 2

Complete the form below to activate your warranty.

Product model*

Helio Pro X1 — Over-ear

SKU HLO-PX1-BLK

▾

Serial number*

Printed on the underside of the left ear-cup.

Purchase date*

2026-04-12

Retailer

Helio.com▾

Your name*

Email*

We'll send your warranty certificate here.

I agree to the warranty terms and authorize Helio to contact me about this registration.

Takes under 60 seconds

— Propel Warranty

From "who bought what" to "what's covered" — in one place.

Customizable registration forms in your store's look and feel, a claim workflow your team can actually run, and serial-number audit trails when things get serious.

01 · Branded forms

Registration that looks like your store.

Drag-and-drop form builder with custom fields. Fonts and colors inherit from your theme tokens, so the form reads as part of the store, not a tacked-on add-on.

NORTHWIND · Warranty

hello@theirstore.co

Order number

#1023488

Serial number

OV-2026-04-1238

02 · Claim status workflow

Move every claim forward without spreadsheets.

Walk each claim through clear status changes — submitted, reviewing, approved or denied, resolved. Your CX team always knows what's open, what's stuck, and what's done.

Claims · April

Submitted12

#3401

Defective seam

#3402

Defective seam

Reviewing7

#3398

Defective seam

#3395

Defective seam

Approved4

#3391

Defective seam

Resolved23

23 active · avg time-to-resolve 4.2 days

03 · Serial tracking

Every unit accounted for.

Bulk-import serials, auto-match at registration, and search the whole history by serial number or customer name. Audit trail included.

OV-2026-04-123 results

Serial	Product	Customer	Status
OV-2026-04-1238	Linen Overshirt · Oat	M. Beauchamp	Active
OV-2026-04-1237	Linen Overshirt · Slate	L. Park	Claim
OV-2026-04-1236	Wool socks · 3-pack	C. Norton	Active

Bulk import · audit trail per unit

04 · One form, every channel

Let customers register from wherever they land.

Each form gets a URL in your theme context — drop it in a nav menu, link from a post-purchase email, share it directly, or use it as a standalone landing page.

One form · multiple touchpoints

🌐Theme · /pages/warranty

✉Post-purchase email

⊞QR on packing slip

↗Direct share link

— How it works

From install to insight in under a minute.

Build your registration form

Drag-and-drop form builder with branded fonts and colors. Pick which product fields to capture — serial, purchase date, installer, anything.

Share the form anywhere

Every form gets a URL that lives in your theme — drop it in a navigation menu, link to it from a post-purchase email, share it directly, or use it as a standalone landing page.

Manage claims in one place

Registrations become searchable records you can pull up by serial or customer. Move claims through your workflow with status changes — submitted, reviewing, approved, resolved.

— The full Propel portfolio